# How payouts work

A payout is money you hand to the customer — a lottery win, a bottle deposit. The app takes it as payment for the order.

**Only the amount of the order can be paid with a payout. Anything above it goes back to the customer in cash.**

In the examples below the order is $20.00.

| The customer has… | What you tap | What happens |
|---|---|---|
| a $10 ticket | `APPLY AS PAYMENT` | $10 goes to the order, the customer pays the other $10 |
| a $50 ticket | `APPLY AS PAYMENT`, then `GIVE $30.00 CASH AS CHANGE` | the order is paid, $30.00 handed over in cash |
| no order at all | `REMOVE CASH` | cash leaves the drawer, no order is touched |

## The same thing step by step

1. Ring up the order in Clover Register and tap `Pay`.
2. Tap your payout button on the payment screen.
3. Type the payout in `Amount:` — $50.00 — and pick or type the reason, e.g. Lottery.
4. Tap `APPLY AS PAYMENT`.
5. The app says the payout is bigger than the order and shows `Change` $30.00. Tap `GIVE $30.00 CASH AS CHANGE` and hand over the $30.00.
6. The order is paid. The cash you handed over is in the Clover Cash Log.

> The change window opens by itself when the payout is bigger than the order. Afterwards the paid part is in Clover `Orders`, the cash part is in Clover `Cash Log` — it is not a sale, so it is not in `Sales Reports` — and every payout with its employee and reason is in `Reports` in the app.

> `Settings` → `Payout Mode` decides what happens to the applied amount: `Issue payouts + remove cash` also records it in the Cash Log, `Issue payouts only` applies it to the order only. The app ships with `Issue payouts only`.

> Use `GIVE $30.00 CASH AS CHANGE` whenever you hand the money over. `COMPLETE` is only for the case where you are not giving any change.

> `MANUAL REFUND` is for a refund, nothing else.

App manual: https://howto.payplaxe.com/en/payout-manager.html