# Price Check

Price Check lets customers scan a barcode and see the price. You choose whether taxes and stock quantity are shown, and the screen clears itself for the next person. The same lookup screen also opens in a browser, with the same Clover account.

- Price: $0.99 / month
- Platform: Clover POS (United States and Canada)
- Install: https://www.clover.com/appmarket/apps/50Z0N1SH30WTJ
- Manual: https://howto.payplaxe.com/en/price-check.html

## How it works

1. **It reads your Clover catalogue** — A scanned barcode is matched against item codes and SKUs in Clover Inventory.
2. **You decide what the screen shows** — Colours, taxes and the stock count are all settings. They are set in the Clover app; the web version follows them and answers `Can't be changed here` if you try to change one.
3. **It resets itself** — Twenty seconds after the last scan the screen goes back to the start.
4. **Kiosk mode locks the device** — The device stays in Price Check until someone long-presses the open tab for four seconds.

## What it does

- **Scan or search by name** — **Search by code** uses the scanner. **Search by name** lets staff type a product name.
- **Price with taxes** — `Show price with taxes` shows the shelf price and the price including taxes after each scan.
- **Stock quantity** — `Show item quantity` adds the count on hand. It needs Track Stock in Clover Inventory.
- **Auto-clear** — The screen resets 20 seconds after the last scan, so the next customer starts from a clean screen.
- **Kiosk mode** — Locks the device to Price Check. To exit, long-press the open tab for four seconds.
- **Appearance** — Change the scan button, background and result colours, or reset everything to defaults.
- **Phone companion** — Scan the QR code in the app to run price checks from an Android phone or tablet on the shop floor.
- **Web version** — [pricecheck.payplaxe.com](https://pricecheck.payplaxe.com) opens the same lookup screen in a browser: a phone, a tablet, a laptop or a second Clover device. It signs in with your Clover account and uses the settings made on the Clover POS. `SEARCH BY NAME` stays in the Clover app. It is the same app, not a separate product: the browser is another way to open it, with the same Clover account and nothing extra to buy.

## First setup

1. Open **Price Check** on the device you want to dedicate to lookups.
2. Open `Settings` → `Behaviour` and turn on `Show price with taxes` and, if you track stock, `Show item quantity`.
3. Open `Appearance` and set the scan button, background and result colours.
4. Test a scan with a real product and check the result screen.
5. When the device is ready for customers, open `Settings`, tap `1. Enter Kiosk Mode` and confirm the dialog.
6. To exit kiosk mode, long-press the open tab (`SEARCH BY CODE`) for four seconds.

## Setup scenarios

### A customer-facing price station

A spare Clover device at the end of an aisle answers price questions without staff.

1. Open **Price Check** on the device you want to dedicate to this.
2. Open `Settings` → `Behaviour` and turn on `Show price with taxes`.
3. Leave `Auto-clear screen after 20 seconds` on so the display resets between customers.
4. Open `Appearance` and set the `Scan button` colours so the button stands out to customers.
5. Open `Settings`, tap `1. Enter Kiosk Mode` and confirm the dialog.
6. To leave kiosk mode, long-press the open tab (`SEARCH BY CODE`) for four seconds.

### Staff price checks on the shop floor

The team needs prices and stock while standing at the shelf.

1. In `Settings` open `Companion App`.
2. Install the PayPlaxe Price Check app on the Android phone from Google Play.
3. Scan the QR code shown on the Clover screen to pair the phone with your merchant.
4. Turn on `Show item quantity` so staff also see what is left in stock.
5. Use the phone camera or a paired scanner to look up items away from the counter.

> Stock quantity only appears when Track Stock is enabled for the store in Clover Inventory. With it on, items without a stock record show a quantity of 0.

### Match the station to your store's look

The screen faces customers, so it should not look like a developer test page.

1. Open `Settings` → `Appearance`.
2. Set the `Scan button`, `Background` and `Result` colours.
3. Check the result screen with a real product before leaving the settings.
4. If a change goes wrong, use `Reset all customizations`.
5. Lock it in with kiosk mode.

### A price station on a device you already have

A tablet or an old laptop in the aisle answers price questions without a second Clover device.

1. On the Clover POS open **Price Check**, go to `Settings` and open `2. Companion App` to show the QR code.
2. On the other device open the web version and press `Login via QR code`, then scan the QR code from the Clover screen. `Login via Clover` signs in with the Clover account instead.
3. Choose the input: the coloured scan button opens the camera of the device (the browser asks for camera permission once), or connect a USB or Bluetooth scanner that sends Enter after the code.
4. Scan one real product and check the card — name, price, and the taxes or the quantity if they are turned on in the Clover app.
5. Open `Settings` and tap `Enter Kiosk Mode` for full screen. To leave it, long-press the `Price Check` title at the top.

> A USB or Bluetooth scanner only starts a lookup if it types the code like a keyboard and is set to send Enter (CR) at the end. The web page does not keep the screen awake, so set the screen timeout on the device itself.

## Lookup screen

| Control | What it does |
|---|---|
| SEARCH BY CODE | Scanner input — the customer scans the barcode. |
| SEARCH BY NAME | Keyboard input for staff. |
| Scan code button | The big call to action; its colours are configurable. |
| Gear | Opens Settings (hidden while in kiosk mode). |

## Settings

| Control | What it does |
|---|---|
| 1. Enter Kiosk Mode | Locks the device to Price Check; exit with a four-second long press on the open tab. |
| 2. Companion App | QR code to pair the Android phone version. |
| 3. Behaviour | Taxes, item quantity and the 20-second auto-clear. |
| 4. Appearance | Scan button, background and result colours (text colour and fill for each), plus a reset. |
| 5. Support | Ask a question or send a feature request. |
| 6. App version | The installed version. |

## Everyday use

- Customers scan their item and read the price; the screen clears itself.
- Staff can switch to `SEARCH BY NAME` to look something up by name.
- If a code is unknown, add the barcode to the item in Clover Inventory.

## Troubleshooting

| Symptom | What to do |
|---|---|
| The app reports that the item was not found. | The scanned code does not match any item code or SKU in Clover Inventory. |
| Quantity is not shown. | Turn on `Show item quantity` and enable Track Stock for your store in Clover Inventory. |
| Cannot leave kiosk mode. | Long-press the currently open tab for a full four seconds. |
| Colours look wrong after edits. | Use `Reset all customizations` in Appearance. |
| The app's dialog never appears on the payment screen; Clover shows "Customer is choosing payment method". | Open the Clover **Setup** app → `Payments` and uncheck `Automatically take payment on Connected Device`, so payment is taken on the primary device. |
| Settings cannot be opened or changed. | Sign in with an employee whose Clover role is **Manager** or **Admin**. Some apps also have their own `Restrict access` switch that locks the configuration. |
| The app works erratically, or stops reacting after the device has been idle. | Turn off Battery Saver in the device's Android settings and keep the device online. |
| A change made on one device is not visible on another. | Settings sync through the cloud; give it a minute and make sure both devices have a network connection. |

## FAQ

**Does it need a separate scanner?**

No. On the Clover device it uses the built-in scanner or a scanner attached to it, and the phone companion uses the camera. The browser version uses the camera of the device or a suitable USB or Bluetooth scanner.

**Why does a scanned item show nothing?**

The scanned code does not match any item code or SKU in Clover Inventory. Add the barcode to the item, or search by name.

**Can customers leave kiosk mode?**

Only by long-pressing the currently open tab for four seconds — not something a shopper does by accident. In the browser version, kiosk mode is the browser's full screen and you leave it with a long press on the `Price Check` title.

**Does it show taxes?**

Yes, if `Show price with taxes` is on; the app then displays both the regular price and the taxed price.

**Can I run it without a Clover device?**

The lookup screen runs in any browser at [pricecheck.payplaxe.com](https://pricecheck.payplaxe.com), but the sign-in uses your Clover account: `Login via Clover`, or `Login via QR code` with the QR code the Clover app shows in `Settings` → `2. Companion App`. If that screen has never been opened on the Clover POS, the web version asks you to open it there first.

**Which scanners work?**

On the Clover device: its built-in scanner or a scanner attached to it. In the browser: the camera of the device, opened by the coloured scan button, and a USB or Bluetooth scanner that types the code like a keyboard and is set to send Enter (CR) at the end. A scanner set to a Tab suffix, or to no suffix, starts no lookup. The scanner built into a Clover station drives the Clover app only, not the browser version.

**How much does it cost?**

$0.99 per month, with a 30-day free trial.

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