PayPlaxePayPlaxeApp manuals
All manuals › Order Discounts

Order Discounts

Order Discounts does two jobs. It applies discounts to the whole order or to selected items on a schedule you set, and it runs a full cash discount program: raise the shelf prices by your percentage, show the customer a cash/card choice at payment, and give the cash payer the discount back — with the receipts and reports that go with it.

$1.99 / month Free trial: 30 days Clover POS (United States)
Overview

How it works

1

Two independent halves

The Discounts tab holds scheduled order discounts. The Cash Discount tab runs the pricing program. You can use either one alone.

2

Scheduled discounts

A discount stores its type, target, schedule and whether it is automatic. The Register checks every order against those rules.

3

The cash discount idea

Your shelf prices go up by X%. Card payers pay the raised price; cash payers get X% back, so both tenders net you the same amount.

4

Raising prices

The app rewrites item and modifier prices in Clover Inventory by your percentage, skipping the exceptions you listed. This is a real change to your catalogue.

5

At payment

The payment selection screen asks the customer for Cash/Debit/EBT or Card. Choosing cash applies the discount; choosing card leaves the raised price.

6

Receipts and reports

Receipt text can print both totals and tips; reports show the discounts applied and the fees collected.

The app never replaces the Clover Register — it adds to it. Payments, taxes and reporting stay in Clover.
Features

What it does

01

Scheduled order discounts

Amount or percentage, applied to the entire order or to selected items, on chosen weekdays between a start and end time.

02

Automatic or manual

Automatically adds the discount to every matching order; Manually (via tender) puts it behind a button the cashier presses.

03

Cash discount program

A guided setup: set the percentage, raise item and modifier prices, then the app discounts cash payers back to the original price.

04

Payment selection screen

The customer picks Cash/Debit/EBT or Card at payment; you can rename and recolour the buttons, or show both totals side by side (dual pricing).

05

Price-raise automation

Auto-update prices for new and existing items and modifiers, with exceptions, and switches to skip custom items, variable-price items and Clover gift cards.

06

Receipt editor

Custom text on paid and non-paid receipts, with tokens that print the real numbers: Card Total, Cash Total, Card Tips, Cash Tips.

07

Reports

Cash discounted reports and fees reports — the totals applied and collected, exportable by email.

08

Archive and restrictions

Archive a discount instead of deleting it, restore it later, and restrict which employees may edit discounts or the tender button.

PlatformClover POS (United States)
Price$1.99 / month — one subscription for the entire store
Free trial30 days
Built forConvenience and liquor stores, restaurants, any merchant running a cash discount program or scheduled promotions
DeveloperPayPlaxe — independent software vendor (not an ISO)
Install

Price & installation

$1.99 / month

$1.99 / month — one subscription for the entire store

Install on Clover App Market
Every app has a 30-day free trial. Clover bills the subscription with your monthly Clover invoice; one subscription covers the whole store unless the price row says otherwise.

How to install

  1. Open the Clover App Market — on the device, or at clover.com/appmarket in your web dashboard.
  2. Find the app by name, or open its direct link from the button above.
  3. Tap Connect / Install and accept the permissions the app requests.
  4. The 30-day free trial starts automatically. The subscription then appears on your monthly Clover invoice.
  5. Open the app on the Clover device and sign in with a Manager or Admin employee account to configure it.
  6. To cancel, open the app in the App Market and tap Uninstall.

Install and cancel any time from the Clover App Market.

Start here

First setup

Do this once, in this order. It takes a few minutes and the app is then ready for the shift.

  1. Open Order Discounts as a Manager or Admin. The bottom tabs are Discounts, Cash Discount and Settings.
  2. Open Settings and set Tender Button Name (In Clover Register) — this is the button cashiers will see.
  3. If you only need scheduled discounts, go to Discounts, tap + and skip the rest of this list.
  4. For a cash discount program open the Cash Discount tab. The header shows the status and how many of the five steps are done.
  5. Step 2 — set the percentage in Setup discount percentage (4% is the usual starting point).
  6. Step 3 — open Exceptions and add everything that must keep its current price: lottery, stamps, gift cards, money orders.
  7. Step 4 — run Inventory Pricing (increase by X%). Wait for it to finish, then open Clover Inventory, let it sync and wait 1–2 minutes.
  8. Step 5 — turn on Auto-update prices for new items so items added later are priced correctly from the start.
  9. Open Customizations and enable Show payment selection screen, then run one test sale by card and one by cash.
Never leave prices raised with the app disabled — that would overcharge every customer. If you stop the program, decrease prices first.
Reference

Screens and settings

Every screen of the app and what each setting does.

Discounts tab

Scheduled discounts live here. Each card shows the value, the period, the weekdays and a live status.

Discounts tab
SettingWhat it does
+ buttonCreates a discount: name, type, target, schedule.
Discount typeAmount takes a fixed sum off; Percentage takes a share off.
Apply on …Entire Order or Selected Items.
Add to order …Automatically for every matching order, or Manually (via tender) so the cashier decides.
From / To and weekdaysThe daily time window and the days the discount runs on.
Archive iconMoves the discount to Archives — it stops applying but can be restored.

Cash Discount tab

A five-step checklist with its own status: Not configured, Partially configured or Configured.

Cash Discount tab
SettingWhat it does
1. Install the appShows Installed once the app is present on the device.
2. Setup discount percentageThe percentage used both to raise prices and to discount cash payers. It cannot be changed while prices are raised.
3. ExceptionsItems whose prices are never increased or decreased — lottery, stamps, gift cards.
4. Inventory PricingRuns the increase or the restore. Prices have already been raised marks the catalogue as raised without changing prices.
5. Auto-update prices for new itemsNew single items are created at the raised price. It does not work for imported items.
CustomizationsSteps 8–18: receipts, the cash/card dialog, dual pricing, second screen behaviour, gift cards, custom and variable items.

Settings tab

Settings tab
SettingWhat it does
Tender Button NameThe name of the app's button in the Clover Register.
RestrictionsPer employee: add/edit discounts, edit the manual discount, change the tender button.
Contact usSends a support request from inside the app.
Debug infoShows internal processing. Leave it off unless support asks for it.
App versionThe installed version.

Screenshots taken from the running app on a Clover device. The apps’ interface language is English. Click a screenshot to enlarge.

Configuration

Setup scenarios

Each scenario is a complete configuration — follow the steps in order.

Most configuration screens require the Clover employee role of Manager or Admin.
1Set up a cash discount program from scratch

Shelf prices go up by your percentage; customers who pay cash get that percentage back, so card and cash both net you the same.

  1. Open Order Discounts as Manager or Admin and choose Setup Cash Discount.
  2. Step 1 — Tender Button Name (In Clover Register): the name the cashier sees.
  3. Set the percentage in Enter cash discount percent (for example 4%).
  4. Add anything that must keep its price to Exceptions — lottery, stamps, gift cards.
  5. Run Increase prices for items and modifiers by X% and wait for it to finish (it can take several minutes on a large catalogue).
  6. Open Clover Inventory and let it sync, then wait 1–2 minutes.
  7. In Customizations turn on Show payment selection screen so the customer chooses cash or card.
  8. Test a sale: pay by card at the raised price, then repeat with cash and confirm the discount appears.
You cannot change the percentage while prices are raised — restore prices first. Imported items cannot be raised: decrease prices, import, then raise again.
2Prices are already raised in your catalogue

Some merchants raise prices themselves, or migrate from another app, and only need the discount side.

  1. Complete steps 1–3 of the cash discount setup (button name, percentage, exceptions).
  2. Instead of running the increase, use Prices have already been raised.
  3. Confirm the warning — this does not change prices, it only tells the app your catalogue is already at the higher level.
  4. Enable the payment selection screen and run a test sale in both tenders.
  5. If you have no items at all (variable pricing only), use Mark my inventory increased.
Use this only when the prices really are raised — otherwise every cash customer is discounted below your intended price.
3Happy hour: 10% off the whole order, Mon–Thu 15:00–18:00

A scheduled promotion that needs no action from the cashier.

  1. Open the Discounts tab and tap +.
  2. Name it Happy hour and choose Discount type = Percentage, value 10.
  3. Apply on … = Entire Order.
  4. Add to order … = Automatically.
  5. Set From 15:00 and To 18:00 and tick MO, TU, WE, TH.
  6. Save — orders inside that window get the discount by themselves.
4A manual discount the cashier applies on request

Staff, senior or damaged-goods discounts that must not fire automatically.

  1. Create a discount and set Add to order … = Manually (via tender).
  2. Choose Selected Items if it must only touch a defined group, and pick them.
  3. Give it a colour so the cashier finds it fast on the payment screen.
  4. Open Restrictions and remove Add/edit discounts from employees who should not change it.
  5. At the register the cashier taps your tender button and picks the discount.
5Receipts that show cash and card totals

Customers ask why the total changed — the receipt should answer it.

  1. Open CustomizationsEdit non-paid receipt settings.
  2. Write your text and insert the Card Total and Cash Total buttons where the numbers should print.
  3. For tips, insert Card Tips or Cash Tips and enter the percentage (01–99).
  4. Use Print on the same screen to test the layout on real paper.
  5. Repeat for Edit paid receipt settings, then enable Zero Cash Discount if you want a $0 discount line printed on card receipts.
Custom text on the non-paid receipt does not work with Scan To Pay on Clover.
At the register

Everyday use

What the cashier does after the app is configured.

  1. Ring up the order as usual.
  2. Tap Pay — with the payment selection screen on, the customer is asked Cash/Debit/EBT or Card.
  3. Cash: the discount is applied automatically and the total drops to the pre-raise price.
  4. Card: the raised price stands; the receipt can show both totals if you configured the text.
  5. For a manual discount, tap your tender button and pick the discount from the list.
  6. At the end of the day open the reports to see the cash discounts applied and the fees collected.
If something is wrong

Troubleshooting

Symptom on the left, what to do on the right.

SymptomWhat to do
You can't change the percentage while your prices are increased.Restore prices first (step 4 → decrease), change the percentage, then raise prices again.
Imported items kept the old price.Imported items cannot be raised in place. Decrease prices, import the items, then raise the inventory again.
Changes are processing when starting a price change.A previous price operation is still running. Wait about five minutes and try again.
Prices in the Register do not match the app.Open Clover Inventory so it syncs with the cloud and wait 1–2 minutes; the Register reads prices from Clover, not from the app.
Custom or variable-price items are being raised twice.Turn on Do not increase custom items and Do not increase variable items in Customizations.
Gift card sales are getting the increase.Enable Do not increase Clover Gift Cards in Customizations.
The app's dialog never appears on the payment screen; Clover shows "Customer is choosing payment method".Open the Clover Setup app → Payments and uncheck Automatically take payment on Connected Device, so payment is taken on the primary device.
Settings cannot be opened or changed.Sign in with an employee whose Clover role is Manager or Admin. Some apps also have their own Restrict access switch that locks the configuration.
The app works erratically, or stops reacting after the device has been idle.Turn off Battery Saver in the device's Android settings and keep the device online.
A change made on one device is not visible on another.Settings sync through the cloud; give it a minute and make sure both devices have a network connection.
Questions

FAQ

Is a cash discount program the same as a card surcharge?
No. A surcharge adds a fee to card payments; a cash discount raises the listed price for everyone and discounts customers who pay cash. Clover apps cannot add card surcharges — that is handled at the platform level.
How long does raising prices take?
It depends on the catalogue size; the app shows an estimate in minutes and asks you to sync Clover Inventory afterwards. Changes still processing block a second run for a few minutes.
Why did my imported items keep the old price?
Imported items cannot be raised in place. Decrease your prices, import the new items, then raise the inventory again.
The cash/card dialog never appears.
Open the Clover Setup app → Payments and uncheck Automatically take payment on Connected Device so payment is taken on the primary device.
Can I stop the program temporarily?
Decrease prices back before disabling the app — the app warns you about this, because leaving raised prices with the discount switched off overcharges every customer.
Can I keep some products out of it?
Yes — Exceptions for items, plus switches for custom items, variable-price items and Clover gift cards.
How much does it cost?
$1.99 per month for the whole store, with a 30-day free trial.
Support

Contacts

Text message
In-app support
Settings → Contact us
Answer time
5–15 minutes