How it works
The discount belongs to a person
It is linked to customer records in Clover, not to products, so it follows the customer between visits.
The customer must be on the order
Nothing happens until a customer is assigned. The app can open the selection dialog automatically so staff never forget.
You choose the target
Orders, items or categories — so a staff discount can cover food but not gift cards.
Roles decide who may edit
Everyone, Managers & Admins, or Admins only.
What it does
Selected or any customer
Apply to Selected customers you pick from the Clover customer list, or to Any assigned customer — that is, everyone who is identified on the order.
Order, items or categories
The discount can hit the whole order, a set of items, or entire categories.
Amount or percentage
A flat sum off or a percentage off, whichever the arrangement calls for.
Dates or endless
Run it between two dates, or leave it running with Endless.
Customer selection prompt
The app can pop the customer selection dialog on the order screen in the Register, so staff never forget to identify the customer.
Role-based editing
Choose who may change discounts: Everyone, Managers & Admins or Admins only.
Customer filters
When picking customers, filter the list by Selected only or Non-selected only to work through a long address book.
Archive
Retire a promotion without losing it.
| Platform | Clover POS (United States) |
|---|---|
| Price | $0.99 / month — one subscription for the entire store |
| Free trial | 30 days |
| Built for | Cafés and restaurants with regulars, B2B accounts, staff discounts, membership schemes |
| Developer | PayPlaxe — independent software vendor (not an ISO) |
Price & installation
$0.99 / month — one subscription for the entire store
How to install
- Open the Clover App Market — on the device, or at clover.com/appmarket in your web dashboard.
- Find the app by name, or open its direct link from the button above.
- Tap Connect / Install and accept the permissions the app requests.
- The 30-day free trial starts automatically. The subscription then appears on your monthly Clover invoice.
- Open the app on the Clover device and sign in with a Manager or Admin employee account to configure it.
- To cancel, open the app in the App Market and tap Uninstall.
Install and cancel any time from the Clover App Market.
First setup
Do this once, in this order. It takes a few minutes and the app is then ready for the shift.
- Add the people to the Clover Customers app first — the app reads that list.
- Open Customer Discounts; the Discounts tab lists existing rules.
- Tap + and name the discount.
- Choose the type (Amount / Percentage) and the object: Orders, Items or Categories.
- Choose Selected customers and tick the people, or Any assigned customer for everyone identified.
- Set Specified dates or Endless, tick the weekdays and save.
- Open Settings, turn on the customer selection dialog and set who may edit discounts.
Screens and settings
Every screen of the app and what each setting does.
Discounts list
| Setting | What it does |
|---|---|
| Name / Discount | The rule name and its value. |
| Apply | Who it applies to and whether it is time-limited or Endless, plus the weekdays. |
| Pencil | Opens the rule for editing. |
| Archive icon (top right) | Opens the archived rules. |
| + button | Creates a new discount. |
Settings
| Setting | What it does |
|---|---|
| Assign customers in the Register app | Opens the customer selection dialog on the order screen so a customer is always attached. |
| Who can edit discounts? | Everyone, Managers & Admins or Admins only. |
| Contact us | Support request from inside the app. |
| App version | The installed version. |
Archives
| Setting | What it does |
|---|---|
| Archived rules | Kept with their settings; restore them when the campaign returns. |
| Empty state | You have no archived discounts. |
Screenshots taken from the running app on a Clover device. The apps’ interface language is English. Click a screenshot to enlarge.
Setup scenarios
Each scenario is a complete configuration — follow the steps in order.
110% for regulars, always
The regulars list is in Clover already; the discount should follow the person.
- Make sure the customers exist in Clover Customers.
- Open Customer Discounts → Discounts and tap +.
- Name it Regulars and choose Percentage with value 10.
- Set the object to Orders so it applies to the whole ticket.
- Choose Selected customers and tick the people it applies to.
- Set the timeframe to Endless and save.
- In Settings turn on the customer selection dialog so the cashier assigns the customer at the start of the order.
2Staff discount on food categories only
Employees get a discount on meals, not on cigarettes or gift cards.
- Create a discount named Staff.
- Set the object to Categories and select the food categories.
- Choose Amount or Percentage as your policy requires.
- Pick the employees' customer records under Selected customers.
- Set Endless and save.
- In Settings set Who can edit discounts? to Admins only.
3A limited-time offer for identified customers
A campaign for anyone who signs up, running for two weeks.
- Create a discount and choose Any assigned customer.
- Set the object to Items and pick the promoted products.
- Choose Specified dates and enter the campaign start and end.
- Tick the weekdays the offer runs on.
- Save; when the campaign ends, archive the discount for reuse.
Everyday use
What the cashier does after the app is configured.
- Start the order; if the selection dialog is on, pick the customer straight away.
- The discount is applied as soon as the customer is attached — check the order lines.
- For a walk-in customer, skip the dialog; no discount is applied.
- If the wrong customer was chosen, change the customer on the order and the discount follows.
Troubleshooting
Symptom on the left, what to do on the right.
| Symptom | What to do |
|---|---|
| The discount never applies. | No customer is attached to the order, or the customer is not in the Selected customers list. |
| Staff keep forgetting to pick the customer. | Turn on Assign customers in the Register app so the dialog opens by itself. |
| A cashier changed a discount. | Set Who can edit discounts? to Managers & Admins or Admins only. |
| The customer list looks incomplete. | Customers come from the Clover Customers app — add them there, then reopen the picker. |
| The app's dialog never appears on the payment screen; Clover shows "Customer is choosing payment method". | Open the Clover Setup app → Payments and uncheck Automatically take payment on Connected Device, so payment is taken on the primary device. |
| Settings cannot be opened or changed. | Sign in with an employee whose Clover role is Manager or Admin. Some apps also have their own Restrict access switch that locks the configuration. |
| The app works erratically, or stops reacting after the device has been idle. | Turn off Battery Saver in the device's Android settings and keep the device online. |
| A change made on one device is not visible on another. | Settings sync through the cloud; give it a minute and make sure both devices have a network connection. |